What’s It All About?
As a manager, do you find yourself squeezed in the middle? Do you have to deal with information and instructions dropping down from above, as well as having to retrieve and decipher information from below? We live in a world driven and controlled by technology. As a manager, do you feel you are evolving fast enough to keep up with this technology, or do you sometimes feel that technology is managing you?
One may argue that the most important person in your business, be it a large corporation, medium sized, or small business, is the CEO, MD, or business owner. Yes, they provide the direction, strategy, and, very importantly, “inspirational leadership,” but the most important person in your business is YOU, the manager in the middle!
Why? Well, you are in the middle of what I call the BCE triangle: the triangle that organizational behavior revolves around. The three sides of the triangle are the BUSINESS (represented by the CEO, MD, or business owner), the CUSTOMER, and the EMPLOYEES (the people who make up your organization). The representatives of the three sides of this triangle all have their own needs and objectives, or what is called their “WHAT’S IN IT FOR ME?” In other words:
- The BUSINESS leaders want performance and results.
- The CUSTOMERS want great products, service, and value.
- The EMPLOYEES want their needs to be met at work.
About Us
The Northern Business Review is a business community newspaper that provides a platform for businesses to market their products and services, as well as build their brand, but equally important the publication provides information, advice and topics of interest, including business, entrepreneurial, economic reviews and simple ideas to grow your business. The publication has a primary objective to “uniquely” represent businesses to a wide audience across the community as well as provide a media platform of business articles and information that affect, influence and uplift the business environment within our defined geographical and cultural community.
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